Common questions

Why does NamazClick need the call screening role?

On Android, the call screening role (shown as “caller ID and spam app” on some phones) lets Android ask NamazClick, on the phone, whether an incoming call should ring. During a jamaat window the app declines calls you have not allowed: the caller hears busy or reaches voicemail, and nothing rings later. Outside a window every call rings as normal, and the app records nothing.

The decision is made on your phone, and call information is never sent anywhere. If anything goes wrong while checking a call, the app lets the call ring. Only one app can hold this role at a time, so choosing NamazClick replaces any caller ID app that had it.

Why does it ask for contacts?

Only when you add people to your family list, so you can pick them from your contacts. Family-list callers always ring through, even during a jamaat. It is optional.

Without contacts permission, Android never asks NamazClick about calls from your saved contacts, so all of them ring. Once you allow it, calls from your other saved contacts are also declined during a jamaat; your family list and repeat callers (by default, someone who calls 3 times within 3 minutes) still ring. Your contacts are read only on the phone and never uploaded.

Why Do Not Disturb access?

To quiet notifications and other sounds during each jamaat, if you keep “Silence alerts during jamaat” on in the app. NamazClick turns on Do Not Disturb at the start of each window and off at the end. Calls the app lets through, and your alarms, still ring.

Why Alarms & reminders?

Android's “Alarms & reminders” permission (exact alarms) lets the quiet window start and end on the minute. Without it, Android may start a window late.

Why notifications?

For the reminder 10 minutes before each jamaat. It is optional: the call guard works without it. On iPhone the reminder is what tells you to turn on your Namaz Focus.

Why location, and does NamazClick track me?

NamazClick never tracks you and never asks for background location. It reads your location only while the app is open, at three moments:

• When you send a board photo, one precise reading goes with it so the photo can be matched to the mosque you are standing in, or placed as a new mosque. Once you submit the scan, only the mosque's point is kept; the reading itself is deleted then, or within 24 hours.
• When you open the mosque map, your position is sent to find mosques near you. It is used to answer that search and is not saved or linked to you.
• If you ask for calculated prayer start times, one approximate reading (rounded to about 1 km) is used on the phone and never leaves it.

Why the camera?

Only to photograph a mosque's timetable board when you use Snap. It is optional. The photo is cropped to the board and its hidden details (including GPS) are removed on your phone before anything is sent. NamazClick does not read your photo gallery; if you choose an earlier photo, you pick it yourself.

Why does it start when the phone restarts?

So your quiet windows keep working after a restart, without you having to open the app. It only re-arms the next windows.

What reaches your server?

Only what you send when you use Snap or Mosques: the board photo (cropped, with hidden details removed), the location reading at scan time, the times you confirm and the name of any new mosque you add, the area you look at on the mosque map, the mosques you follow, any report you send, and the contributors you hide. They are linked to a random install ID that our server stores only in scrambled form, so you can delete them. We also keep technical and security logs, as the privacy policy explains.

Board photos are read by our AI service, Claude from Anthropic, which receives the photo but not your install ID or location, and does not train on it. A photo in which our automatic check finds people is never stored.

What never leaves my phone?

Your calls, contacts and messages, your family list, the calls list, the jamaat times you enter yourself, your settings, and the location used for calculated times. NamazClick has no account and never asks for your name, phone number or email. It has no ads, contains no analytics or crash-reporting software, and doesn't track you across apps or websites. On Android, the Google map and Google's document scanner send Google basic diagnostics when you use them, as the privacy policy explains.

Can other people see what I share?

They see the mosque's page: its name, place on the map, timetable, how many namazis confirmed it, and a board photo if one without people exists. They never see who scanned, confirmed, followed, reported or hid anyone.

Can I stop seeing someone's times or photos?

Yes. On the mosque page, tap Hide this contributor, choose the times or the photo, and confirm. Every timetable and photo that person shares is then hidden for you at mosques within 5 km of where you hid them, and “Hidden by you” is shown in its place. Further away, you can hide them again from another mosque page. They are not told, and you never learn who they are: contributions stay anonymous. If several people hide the same contributor, a moderator reviews their uploads.

To undo it, go to Settings → Privacy and data → Hidden contributors → Show all again. If something breaks our community guidelines, please report it too, so we can remove it for everyone.

How do I delete my data?

In the app: Settings → Privacy and data → Delete all my data. This erases everything on the phone and deletes your follows, reports, scans (with their photos) and hidden contributors from our server. Uninstalling removes only what is on the phone. You can also email us; see how to delete your data.

Why can't hidden numbers or WhatsApp calls be screened?

Android passes call-screening apps only ordinary phone calls that show a number. Calls from hidden or private numbers are never passed to NamazClick, so they always ring.

Internet calls, such as WhatsApp, Telegram or Google Meet, are handled inside those apps, not by the phone's call system, so no call-screening app can see them. If you want them quiet during prayer, use those apps' own notification settings.

A call still rang during jamaat. Why?

It may have been a hidden number or an internet call, someone on your family list, or a repeat caller. Calls from saved contacts ring unless you allowed contacts. Also check your jamaat times, and that call screening, Do Not Disturb access and Alarms & reminders are still allowed (Settings in the app shows if any is off).

How do I know who called?

Calls that arrive during a quiet window are listed in the Calls tab, so you can call back or send a text after you pray. “Send text” opens your own SMS app with a message filled in; nothing is sent until you tap send. The list stays on your phone for up to 7 days.

Does NamazClick block calls on iPhone?

No. Apple does not allow apps to block calls, and the iPhone app never touches your calls. Instead, NamazClick guides you to set up a Namaz Focus once in the iPhone Settings app: choose who can still reach you, turn on Repeated Calls, and add a schedule for each jamaat or switch it on from Control Centre. NamazClick cannot see or change your Focus.

What does the iPhone app do, then?

It keeps your mosque's jamaat times, reminds you 10 minutes before each jamaat to turn on your Focus, and has the same Snap and Mosques features as Android. It may ask for notifications, the camera and location while you use the app.

How accurate are the times?

Times come from you, from other namazis, from an AI reading of a board photo, or from a calculation, and any of them can be wrong or out of date. Mosques also change times with the seasons. Always check the times the app read from a photo before you save them, and check with your mosque when the season changes. Calculated times are prayer start times for your area, not your mosque's jamaat times. NamazClick is a practical tool, not a religious authority.

A mosque's times are wrong. What can I do?

Open the mosque and tap Report, or snap its board again: your phone uses your times at once, and the mosque page changes once other namazis confirm the new board. You can always edit your own times in the app. See our community guidelines for how reports are handled.

Does NamazClick drain the battery?

It does very little in the background: Android wakes it for a moment at the start and end of each quiet window, and asks it about incoming calls during a window. It never uses location in the background and runs no constant service. Some phone makers' battery savers stop apps' alarms; if windows start late on your phone, set NamazClick's battery use to “Unrestricted” in the phone's settings.

Do I need an account? Does it cost anything?

No account is needed, and NamazClick is free, with no ads. Uploading, sharing times, reporting, hiding a contributor and following are for people aged 18 and over; the rest of the app is for everyone aged 13 and over.

How do I contact you?

Email [email protected]. We acknowledge every message within 24 hours and reply within 15 days. Our Grievance Officer and more help are on the support page.